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Review delete requests

Who can do this: Superuser Admin  ·  Where: top navigation → Delete Requests

The approval desk for deletions. When someone requests deletion of a client, site, or piece of equipment, nothing happens until an admin approves it here — this page is the second half of every "Request Delete" button in NorthGrid.

Reading the page

Requests are grouped into three panels — Client, Site, and Equipment Delete Requests — each row showing what's to be deleted, who requested it, and when. Empty panels say so plainly ("No pending client delete requests.").

Approve or reject

  1. Verify the row — the name, the requester, the date. This is the last checkpoint.
  2. Approve to carry out the deletion, or Reject to decline it. Either way the request leaves the queue, stamped with who reviewed it and when.

What approval actually deletes

Approvals are deliberately conservative — deleting a container detaches its contents rather than destroying them:

  • Client — the client record is deleted; its sites are kept and become Unassigned (they'll surface in the Dashboard's Unassigned Sites queue for reassignment or cleanup).
  • Site — the site record is deleted; its equipment is kept and becomes unassigned (visible in the Unassigned Equipment queue).
  • Equipment — the equipment record itself is deleted.

So approving a client deletion never silently erases years of equipment history — but it does leave orphaned sites and equipment for you to triage afterward. Plan the cleanup pass when approving a large client.

Troubleshooting

"Request not found or not pending." : Another admin already handled this request (or it was withdrawn) between your page load and your click. Reload to see the current queue.

I approved a client and now have a pile of unassigned sites. : That's the detach behavior working. Work through the Dashboard's Unassigned / Unapproved Sites queue: reassign the keepers, delete the rest from Manage sites.

I rejected a request but the item still exists. : Correct — rejecting declines the deletion; the record is untouched.